RETAIL

RETAIL

Invest in a digital customer relationship and generate more revenue

Implement an effective web to store strategy to stand out from the competition and make every purchase a successful experience. Boost customer satisfaction and loyalty with personalised advice paths. Optimise transaction processing and brand awareness thanks to the platform's automated features.
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Stand out from the competition by offering your customers support
Collect customer reviews to improve your services and build customer loyalty.
Improve customer satisfaction by eliminating waiting times and improving accessibility.

Create cross-channel itineraries

Create your own customer pathways based on the needs of your shops. Integrate your online booking links into your website, social networks, email campaigns and print media using QR codes. Use workflows to automate your actions and boost your sales.

Offer personalised shopping experiences

Privatise your sales area for VIP shopping sessions and optimise your bookings for open days in your showrooms or when organising workshops. Offer access to a personal shopping service for a unique buying experience. Optimise in-store waiting times by setting up an online appointment booking solution and make waiting easier to manage with a digital queue. Your customers can reserve their slots or be notified when a sales assistant is available or when it's their turn to go to the checkout, reception or after-sales counter...

Analyse the performance of each point of sale

Get your network moving with in-house meetings and simple access to the performance of each of your points of sale to make it easier to manage the group. Agendize lets you consolidate your performance and analytics reports. You can create, export and automatically send your own reports to make the right strategic decisions.

  • Integrate your booking link into your website pages

      A customer hesitates at the moment of validating their basket on your merchant site, they consult reviews and blog articles, but their project requires the advice of a specialist.

  • Be available to respond to problems, even from a distance

      On the product page, they can request a videoconference appointment with one of your advisers.

  • Guarantee your customers' satisfaction

      During the appointment, any doubts are removed. The customer can validate their basket or the advisor can help them finalise the sale.

  • Improve your services based on customer reviews

      Following their appointment, customers receive an email inviting them to share their shopping experience. In this way, you receive feedback on your quality of service, with the opportunity to highlight your positive reviews.

  • Create omnichannel journeys

      In future, your customers will be able to schedule a consultation by following the same booking procedure or by scanning a QR code in your sales area.

Are you interested in our solution?

Contact one of our experts to benefit from Agendize's expertise and find out more about the feasibility of your project.