TIME-SAVING
Online appointment booking saves you up to 75% of the time spent on scheduling. A significant advantage: you can focus on other more important tasks, such as customer satisfaction.
From now on, customers no longer need to visit a branch or phone to make an appointment. All they have to do is go to your website and book their appointment.
24/7 AVAILABILITY FOR YOUR CUSTOMERS
Availability is an important criterion for customers when choosing a service provider. In fact, 40% of appointments are made outside branch opening hours. Online booking allows you to be available 24/7. The opening hours of your branches are no longer an obstacle to making an appointment. Customers can choose the date and time slot that suits them best, without any restrictions, depending on the availability you have set.
IMPROVED PRODUCTIVITY
Online appointment booking not only saves time and gives you access to real-time availability. It also helps to eliminate 100% of duplicate bookings, thus boosting the productivity of your advisors.
In addition to possible duplicate appointments, customers sometimes miss their appointments. This risk is reduced by 80% thanks to automatic reminders that can be sent by e-mail or SMS. It's an effective way of ensuring that your customers never forget their appointment, and saves you time in the process.
OPTIMIZED SCHEDULING
Managing your advisors' schedules is much easier with an online scheduling solution. With the choice between a daily, weekly or monthly view of appointments, it's much easier to organize your work. Advisors have access to all appointment information, so they know which customers they're going to meet and can prepare in advance.
